Wheelchair Accessibility
The entire complex is accessible by wheelchair with two exceptions: the guest bedroom downstairs and Mrs. Hyde’s bedroom upstairs.
Mobility Options and Assistive Hearing Devices
The Hyde Collection offers multiple wheelchairs, a knee scooter and a rollator to assist our visitors with their mobility needs while on site. Assistive hearing devices are available upon request for use on tours and during programs.
Elevator
An elevator is available from the ground floor, and allows visitors to access the second floor of Hyde House as well as the Art Studio and Auditorium on the lower level.
Service Animals
Service animals are welcome in the Museum, provided they are leashed and under the control of their owner, as required by law. They must wear a service identification jacket or vest.
Parking
Parking lots are available on both sides of the Museum complex, as well as along Warren Street. Look for “Parking” signage on the west side in front of Hoopes House, along Warren Street, and at the entrance to the east lot. Spaces for people with disabilities and special needs parking are located in the smaller parking area in front of Hyde House.
Directly in front of the Museum entrance is a drop off circle, where visitors with limited mobility can be dropped off or picked up with closer proximity to the entrance. We ask that visitors using the circle do not leave their vehicle unattended. (The circle is also a fire lane and we appreciate your cooperation to keep parking here brief so that the space is available in the event of an emergency.)
Restrooms
There is a gender-neutral family restroom on the ground level near the entrance to Hyde House. This restroom is complete with a changing table. There are also women’s and men’s designated restrooms with multiple stalls available on the lower level.
Coatroom and Lockers
The lobby coatroom is available with hangers for coats, jackets, umbrellas, strollers, and large bags. Lockers are also available for anyone with a large bag that exceeds the size limit for exploring the Museum*. If you are interested in a locker during your visit, please ask the front desk for a key to use a locker, and our visitor services associate will help you.
Museum Bag Policy
Due to increased incidents of damage and graffiti in museums around the world, visitors to The Hyde will be required to have their personal baggage screened by security upon arrival. *Any bags or contents of bags that are deemed unsafe will be denied entry, including any bag that exceeds the dimensions of 14” X 12” X 4”.
Bags that are permitted must be worn across the visitor’s chest to avoid accidental contact with artwork. Backpacks are not permitted. Visitors are encouraged to secure their personal belongings in their vehicle or in one of the lockers provided in the coat room. We recognize that this may create a hardship for some guests. Protecting our visitors and our art collection are of our utmost concern. We appreciate your cooperation.
Website Accessibility
The Hyde Collection is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA.
If you experience any difficulty in accessing this website, please don’t hesitate to contact us at 518.792.1761 or by mail at:
161 Warren Street, Glens Falls, NY 12801
The majority of modern computers will open PDF documents automatically, but you may need to download Adobe Acrobat Reader to view PDF files on this website.
Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet WCAG 2.0 AA guidelines over time. If you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, please contact us at 518-792-1761. If you do encounter an accessibility issue, please be sure to specify the webpage and we will make all reasonable efforts to make that page accessible.
